The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Return Policy
• You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Sterling Media Warehouse reserves the right to change its payment procedures at any time without prior notice to you. If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 30 days, subject to a Return Authorization from Sterling Media Warehouse. Keep your purchase, accessories and all packing materials in new condition to avoid any restocking fees. Web and mail order purchases require an RA (Return Authorization) number. For an RA (Return Authorization) number, call Customer Service at 800-232-4202. Please note that an RA # does not guarantee final disposition and all returns are subject to inspection. All exchanged/returned merchandise must be in original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the original manufacturer's carton. In some cases, we may charge you and reduce your credit for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such items.



• Store Hours
• We are open Monday thru Friday from 9:00 a.m. to 5 p.m. EST.